Terms & Conditions

1. Agreement to Terms

By accessing and using the Egyptian Rugs Australia website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use the service.

2. Definitions

3. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Egyptian Rugs Australia's website for personal, non-commercial transitory viewing only.

This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or “mirror” the materials on any other server

4. Product Information and Pricing

4.1 Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions, colors, information, or other content available on the service is accurate, complete, reliable, current, or error-free.

4.2 Pricing

All prices are subject to change without notice. Prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to modify or discontinue any product at any time.

4.3 Availability

Product availability is subject to change. We do not guarantee that any product will be available at the time of your order. If a product becomes unavailable after your order is placed, we will notify you and provide options for replacement or refund.

5. Orders and Payment

5.1 Order Acceptance

All orders are subject to acceptance by us. We reserve the right to refuse any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

5.2 Payment Terms

Payment is due at the time of order placement. We accept various payment methods as outlined in our Online Payments Policy. By placing an order, you authorize us to charge your payment method for the total amount of your order.

5.3 Order Confirmation

Upon successful order placement, you will receive an order confirmation email. This confirmation does not guarantee product availability or delivery timeframe.

6. Shipping and Delivery

6.1 Delivery Areas

We currently deliver to addresses within Australia. International shipping may be available for select products and locations.

6.2 Delivery Timeframes

Delivery timeframes are estimates only and may vary based on product availability, location, and delivery method. We are not liable for delays beyond our reasonable control.

6.3 Delivery Charges

Delivery charges are calculated based on product size, weight, and delivery location. Charges will be clearly displayed during checkout.

6.4 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for damage or loss during transit.

7. Returns and Refunds

7.1 Return Policy

We accept returns within 30 days of delivery for products in original condition. Custom orders and made-to-order items may have different return policies.

7.2 Return Process

To initiate a return, contact our customer service team. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

7.3 Refunds

Refunds will be processed within 5-10 business days of receiving the returned product. Refunds are issued to the original payment method.

8. Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of Egyptian Rugs Australia and its licensors. The service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

9. User Accounts

9.1 Account Creation

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials.

9.2 Account Responsibilities

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

9.3 Account Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users or us.

10. Prohibited Uses

You may use the service only for lawful purposes and in accordance with these terms. You agree not to use the service:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material
• To impersonate or attempt to impersonate the company, a company employee, or any other person
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the service
• To introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful

11. Limitation of Liability

In no event shall Egyptian Rugs Australia, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the service
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the service
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the service

12. Governing Law

These terms shall be interpreted and governed by the laws of New South Wales, Australia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

14. Contact Information

If you have any questions about these terms and conditions, please contact us: